From the Morning Memo:

Suffolk County is creating a non-emergency 311 system meant to handle non-emergency calls from residents and visitors.

The new system, the first for any suburban county in the state, is designed after New York City’s 311 system and designed to alleviate the burden of non-emergency calls to 911 call centers.

“This new system incorporates the best elements of public safety, data management, and constituent satisfaction,” said Suffolk County Executive Steve Bellone. “By replicating both public and private sector best practices, Suffolk County is leading the state when it comes to bringing County government into the 21st century.”

The 311 number in New York City is meant to be used as a hub for residents to gain access to centralized services in different city departments to gain access to information or report problems to city officials.

The Suffolk County system was praised by former New York City Mayor Michael Bloomberg.

“311 has been a big success in New York City not only because residents and visitors use it to get information and report issues, but also because it gives government leaders data that can help them direct resources and solve problems,” Bloomberg said. “Congratulations to County Executive Bellone on making a smart investment in Suffolk’s future.”